Licensing

YDP's aim is to offer a simple and clear business model for the yPublisher system. This covers all the elements of the system itself and its deployment, including:

• system licence fees,
• system installation,
• user training,
• maintenance & support,
• minor system upgrades,
• major system upgrades,
• extra extensions.

System Licence:

Includes an annual usage fee for the system platform (workflow support) and the end-user applications. The annual licence fee is scalable and depends on the number of users with access to the system.

System installation:

• 1-day onsite requirements analysis
• system+hardware architecture consultancy
• system installation and configuration
• system testing and start-up
• 2-day onsite administrator's training

User training:

• 3-day onsite workshop by 2 experienced system trainers (leader and assistant) for a group of maximum 10 trainees.

Maintenance & support:

• continuos guarantee i.e. bugs fixing,
• e-mail/phone hotline support of system administrator (response time within 24 hours)

Minor upgrades:

• upgrades which introduce improvements of existing functionality

Extra extensions:

Extra, "custom made" functionality customized to meet the needs of individual customers. YDP reserves the right to include such functionality in future system versions.